Publiceringsdatum 08.05.2024

Swedish Lead Multimedia Content Reviewer


The Swedish Lead Reviewer is responsible for the overall quality of their language at an account level.


The following is a non-exhaustive list of responsibilities and areas of ownership for this role:

Linguistic tasks

- Editing and proofreading content to ensure accuracy, ensuring it meets the provided standards

- Creative writing of marketing content to engage customers

- Proofreading and copy editing of storefront descriptions

- Report any patterns of issues observed to help improve database and product performance

- Test tools to provide feedback for improving efficiency and accuracy

- Performs translations as needed

- Performs review tasks as required

Quality management planning and execution

- Works closely with the Welocalize Quality Department to monitor the overall linguistic quality and quality planning for the account

- Helps define and quality expectations per language (may be in collaboration with the client)

- Supports the Quality Department in performing RCAs (root cause analysis) and designing corrective actions as necessary

- Ensures language level quality oversight by KPI tracking and status reporting

- Plans, performs and tracks LQAs, if applicable

- Drives the arbitration process

Client engagement

- Joins calls with the client's linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussed

- Documents meetings with client and follows up with linguists to make sure everybody is aligned

- Liaison between the client and the broader Welocalize linguistic team

- Ensures the client's feedback is implemented

- Performs direct reviews with client's SMEs, where applicable

Manages linguistic assets

- Creates and maintains linguistic assets

- Maintains client facing documentation

- Communicates asset updates to linguistic team

Coordinates the linguistic team

- Reviews copy/loc and gives feedback to the linguists; communicates feedback received from 3rd party reviewers and client's Language Leads

- Support linguists in understanding corrections resulting from the arbitration process

- Acts as liaisonfor terminology, style issues, product features & questions

- Responds to content reviewers' queries

- Supports linguists in asking any questions during production and escalates to Welocalize and/or the client as needed

- Profile matching and assigning work/content types to the linguistic team

- Guide the linguistic team into identifying the root causes of issues and determining actions for improvement

- Supports the onboarding of new linguists (when applicable)

- Reviews and evaluates language tests of potential candidates

- Identifies linguistic-specific training needs for their locale; creates, maintains, and delivers the linguistic training program

- Coaches and mentors linguists

- Identifies challenges and underperformance and makes recommendations regarding dispatching tasks; flags to Quality/Engagement Manager if linguists need to be replaced

- Identifies and highlights workload or workflow issues and provides solutions to the Welocalize team

    • Education Level
    • University degree or equivalent combination of education and experience
    • 4+ years of experience in translation/localization, or in reviewing, copywriting, creative writing or equivalent experience
    • Experience
    • Native in Swedish and fluent in English
    • Thorough understanding of the localization process.
    • Good user experience of standard software, such as Windows and Office applications.
    • Ability to work with tight deadlines.
    • Ability to give clear, concise and constructive feedback.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists
    • Ability and willingness to train/teach others and pass on knowledge.
    • Ability, willingness and experience in communicating positively with customers at various levels
    • Ability to work within a virtual team

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