Swedish Technical Customer Support in Dublin (incl relocation support)
Irland, Dublin
Do you love helping others? Are you a problem-solver? Do you feel at home in the IT world? Then start your career in the tech-hub Dublin!
On behalf of our client in Dublin, we are looking for a flexible and enthusiastic Swedish-speaking Technical Support Analyst. Our client is a trusted outsourcing partner for leading, global organizations. You will be working in an international company where 55+ languages are represented. You will be helping the users of one of Sweden's favorite airlines with whatever issues they might face on the website.
What you will be doing
You will be resolving remote users’ IT problems by means of a first-time fix or by dispatching on-site support. Clients will contact you via phone, e-mail, or via weblogs and you will be the one who provides a solution through information gathering, analytical troubleshooting, and problem research.
The ideal candidate
- Great communication skills in Swedish and English (both written and oral)
- Preferably a technical aptitude and a basic understanding of various hardware, software and Microsoft operating systems
- Willing to work in a fast-paced role in a constantly changing business environment
- Experienced in communicating with customers
- Problem solver
- Team-focused
- Willing to work variable shift patterns
The offer
- Relocation support: 2,000€
- Annual salary: 29,500 €
- Working in an international environment with multinational colleagues
- Career progression possibilities
- Employee Recognition Program and Awards
- Bike to Work Scheme
Are you interested to find out more? Apply today!
Send in your English CV and one of our recruiters will contact you and invite you for an interview.
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