Swedish-speaking Customer Service Specialist

Welcome to the innovation leader in home appliances, welcome to the team! BSH Home Appliances AB is a part of the BSH Home Appliances Group. With our products under the brands Bosch, Siemens, Neff, Constructa and Gaggenau, as well as with our regional and special brands, we make life easier. An international group with more than 53,000 employees, we inspire through high quality product design, resource efficient technology and an excellent working environment. Get ahead with your career – think ahead with us. Bosch and Siemens are two of Scandinavia's strongest white-goods brands with the aim to get the most satisfied consumers. Therefore, BSH is looking for motivated employees for the

Call Center in Tallinn:

Customer Service Specialist

(Swedish speaking)

Main role of the position is helping customers and handling spare parts´ orders and service orders via phone and e-mails for main brands as Bosch, Siemens, Gaggenau, NEFF, Constructa. You will use Office programs, SAP and BSH internal programs Quick Finder and SMART. Previous knowledge from these programs is not mandatory. You are a perfect candidate if you enjoy helping people, you are able to multitask in fast pace environment and have quick self-sufficient thinking. You are not afraid to bring your own ideas to the table and you adapt easily to changes. You have worked in customer service before and are service-minded, possessing caring attitude towards customers. You are fluent in one of the Scandinavian languages (verbal and written) and you can also communicate in English. Work experience in call center would be an advantage. BSH offers exciting and challenging work in modern work environment, development opportunities and very supportive team; opportunity to work in a successful company with high quality brands, profound training and motivating salary system. BSH Call Centre is located in Tallinn (Lõõtsa 8a), working time is from Monday to Friday 9.00-18.00 and 10.00-19.00 according to schedule. If you are passionate about customer service and you would like to offer amazing customer support, then we are excited to meet you! Recruitment process will be conducted by Manpower. Please send your CV in English and motivation letter via the yellow "Ansök nu"-button. In case of additional questions please call Manpower office +372 630 65 65. Apply for the job and take a step forward in your career with BSH!