Swedish Customer Support Agent

Bethard was founded in 2012 and consists of a team of passionate individuals with a vision to create and promote extraordinary iGaming brands. Bethard offers online casino and sports betting through several brands and employs over 50 staff from over 10 countries.

We are currently looking for a Swedish Speaking Customer Support Agent who will fit in our fantastic dream team.

Responsibilities

• Interact with customers; assisting them and providing a welcoming and pleasant experience via live chat, e-mail and telephone.
• Work closely together with the payments team
• Work within the Bethard Group team, support colleagues and contribute to an awesome working atmosphere

Requirements:

• Exemplary and responsible team player
• Strong sense of initiative
• Excellent written and verbal Swedish communication skills
• Can work well under pressure
• Excellent Computer literacy skills, especially in web-based applications
• An interest in iGaming or a willingness to learn
• Customer Service focused

Benefits

At Bethard, we are on an infinite journey, where our goal is to create an outstanding workplace. We believe in releasing the talent and creativity in every person who works with us. Our bright open plan office is in the heart of Malta’s amusement area with plenty of cafés and restaurants to choose from and offers a modern, relaxed and welcoming environment. Naturally, we offer private life and health insurance, health benefits and family friendly company policies. Welcome!