Telesales & Sales Support Agent - Swedish

Job Description

As a Telesales & Sales Support Agent, you will engage with partner businesses mainly.

The role is split in 50% sales support including administrative task & follow-up on contracts sent, and 50% outbound initiatives.

This is a quality-driven sales role, where authentic, meaningful conversations are essential, while consistently achieving volume and performance targets remains key to success.

Key Responsibilities

Sales & Customer Engagement

• Initiate high-quality conversations with key decision-makers.

• Build trust and identify customer needs through consultative selling.

• Handle objections effectively and guide prospects toward suitable solutions.

• Drive upselling and cross-selling opportunities to maximize customer value.

Partner Sales

• Promote and sell products and services aligned with partnership agreements.

• Represent partners while ensuring a seamless customer experience.

General Sales Activities

• Meet or exceed individual and team sales targets.

• Accurately record customer interactions and transactions in CRM systems.

• Provide feedback and insights to improve sales strategies and customer engagement.

• Maintain high professional standards and comply with all company policies.

Lead Source

• Partner-driven campaigns including email marketing, webinars, and landing pages.

Training & Support

• Comprehensive paid training (2 weeks) and onboarding products, telesales processes, and tools.

• Continuous coaching and support from experienced colleagues and team leaders.

Working Hours

• Full-time: 39 hours per week.

• Monday to Friday, shifts between 08:00–18:00.

• Hybrid working model: After 3 months of in-office onboarding, up to 3 days per week remote work (subject to meeting performance requirements).

Salary & Benefits

• Base salary: €1,600 gross per month

• Bonus: €200 gross per month (based on planning adherence & quality)

• Pilot Phase: €200 gross per month (based on sales targets)

• Uncapped commission following the pilot phase.

• Indefinite full-time contract (39 hours/week) after the one-month probationary period.

• Opportunities to develop your skills and grow within NewCo

• A diverse, friendly, and collaborative team culture.

• Tax free benefits (restaurant/Transport/Day Care)

• Comprehensive support for mental health and well-being-app.

• Free online Spanish lessons outside of working hours for skill development.

* This project will be closed during bank Danish bank holidays (not the Spanish ones) which means that