Swedish-speaking Customer Support for Vehicle Manufacturer in Athens, Greece

Ready to start a new chapter in Athens?

Our client in Greece is looking for Swedish-speaking Customer Support Specialists to join their international team and support one of the world's leading commercial vehicle manufacturers.

If you're looking for a career that combines meaningful work with an exciting lifestyle abroad, this is your opportunity to live in one of Europe's most vibrant capitals while gaining valuable international experience with a globally recognised brand.

About the Role

You'll be the first point of contact for Swedish-speaking customers who need assistance with commercial vehicles across Europe. Whether it's arranging roadside assistance for a vehicle breakdown or helping with customer enquiries, you'll play an important role in keeping businesses moving.

Don't worry if you're not an expert in commercial vehicles-you'll receive full training before you get started.

Your Daily Tasks Will Include:

• Handling customer enquiries via phone and email
• Assisting drivers experiencing roadside breakdowns such as flat tyres or mechanical issues
• Identifying the customer's location, vehicle details, and support requirements
• Coordinating roadside assistance, repairs, or towing with authorised service partners
• Responding to general customer enquiries regarding products, services, appointments, and corporate information
• Managing customer complaints professionally and ensuring timely resolutions
• Updating cases accurately in internal systems and collaborating with an international support team

Requirements

What You Need:

• Excellent communication skills in Swedish and good English (spoken and written)
• Strong problem-solving abilities and a calm approach under pressure
• A customer-focused mindset with excellent communication skills
• Confidence using multiple computer systems and learning new tools
• Good organisational skills and attention to detail
• Previous customer service experience is an advantage, but not essential

Benefits

What's in It for You:

• Full relocation package: flight, hotel accommodation, and housing support
• Competitive salary with 14 salaries per year
• Health insurance and a wide range of employee discounts
• Paid training with certified instructors
• Career development opportunities within a multinational company
• Free online Greek language lessons
• Modern offices with comfortable break areas
• Social events, community initiatives, and a diverse international workplace

Working with our client means joining a Great Place to Work® Certified company that values diversity, collaboration, and professional growth. You'll gain international experience, represent a global industry leader, and enjoy everything Athens has to offer-from sunny weekends and seaside escapes to incredible food and a welcoming international community.

If you're ready to build your career, experience life in Greece, and take on a rewarding new challenge, Athens is waiting for you.