Overview of the roleGlobal Benefits Analyst is a member of Expat Team, a part of larger Global Benefits Team in Krakow. Expat Team focuses on providing services to clients seeking risk and health insurance for their employees that are working outside their country of residence. In our Team, Global Benefits Analyst supports day-to-day tasks related to expatriate benefits offered by Aon's clients and has an opportunity to support their data driven decisions!
Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look likeYou will be collaborating closely with the Expatriate Teams Consultants, providing them with administrative and analytical support, to ensure advice and services meet client expectations and commitments. You will be managing and completing various tasks, including but not limited to:
- policy administration: membership change requests handling, invoicing handling
- assisting consultants with other policy administration related activities, such as policy renewals and others
- communication materials, policy documentation and other associated queries handling
- handling Aon's data portal - Greater Insight, where you will input new client's policy data and update existing clients' policy data
- ensuring all information stored in the system is accurate and up to date
- working with the whole team to maintain high quality and delivery within SLAs
- participating in projects aimed at Team's process improvement
How this opportunity is differentThis position will put you in direct contact with consultants based in United Kingdom and will give you an outstanding opportunity to learn about truly international work culture. By handling client data and assisting with scheme administration you will learn ins and outs of global benefits market. Working on multiple projects will expand your knowledge even further, as well as give you opportunities to work with people from other teams under Global Benefits umbrella, like GBoR and Consulting teams.
Experience and general skills that will lead to success- excellent English and Swedish, you need to be at least B2+ (C1 preferably) because you'll be corresponding with clients
- good organizational skills - you'll need to balance various tasks and projects at the same time while handling time optimally
- very good communication skills as it drives teamwork, results delivery, and client value creation no matter what business field you are in
- proficiency in MS Office - mainly advanced Outlook, Excel and PowerPoint skills
- high attention to details and strong problem-solving skills
How we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on
[email protected]Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Please attach CV in English only.
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