TUI Hotel Rep (Guide) | Danish or Swedish Speaking

If you are looking to work abroad in any of our 100+ holiday destinations, have a valid EU Passport and speak good English plus a second European language then please read on:   Join TUI as a Hotel Rep and be part of a truly international team that works hard to deliver memorable holiday experiences for our guests within our most important TUI Hotels & Resorts. If you are a fast learner, have good life and work experience to help with the exciting pressures of working for the largest leisure, travel and tourism company in the world, read on.   HOW YOU WILL MAKE AN IMPACT There are many ways for you to get involved:  

• Do everything possible to provide genuinely helpful service
• Help and guide international guests through the digital self-service and sales tools available to them
• Fully resolve all questions/enquiries during your first contact with a guest
• Hit your resort revenue targets by promoting and selling our TUI experiences to your guests
• Quickly learn operational and company knowledge using several types of digital technology
• Daily contact with suppliers, colleagues & guests in destination to co-ordinate the daily operation
• Give support and reassurance to guests who are experiencing disruption during their holidays

  WHAT YOU WILL BRING There is more than one way to the perfect fit – here are some of the ideal things:  

• A naturally helpful, adaptable and professional personality
• 100% guest focused - can interact with international guests, suppliers & TUI colleagues
• Technically capable with a digital first attitude
• Quick learner who has the willingness to learn and remains calm in a crisis
• Driven by sales - can match the needs of our guest to the right products and sales channels
• A highly engaging communicator who can build relationships virtually as well as face to face
• Fluent in verbal and written Swedish or Danish plus good English
• Driving licence advantageous

  TUI AND YOU  

• Competitive salary and commission scheme
• Private health insurance, visa, work permit and criminal check costs included
• iPad, return flights, accommodation & uniform provided
• Free language lessons, learning weeks and development programmes
• Excellent career development opportunities

  If you require any reasonable adjustments for your application process, please contact us directly via email: [email protected]   TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. TUI Musement sold around 10 million excursions, tours and activities, delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.   If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit careers.tuigroup.com   #TUIJobs #TUIJobsAbroad #TUIDestinationJobs #HolidayDestinationJobs #TUIMusement