About the job Quality Analyst Swedish Speaker | Lisbon, Portugal
Were looking for a
Swedish-speaking Quality Analyst to ensure top-quality service delivery for one of our key projects in Lisbon!
RoleYoull support continuous improvement by monitoring service quality and promoting best practices within the team.
Responsibilities- Review customer interactions and identify improvement areas
- Share constructive feedback with team members
- Prepare and analyze performance reports
- Collaborate with trainers and supervisors
- Support compliance and quality audits
Requirements- Fluent/native Swedish, good English (B2+)
- Analytical mindset and attention to detail
- Communication and feedback delivery ability
- QA or support experience preferred
Conditions- Work from office with transport support
- Base salary 1650 + 9.13 meal allowance/day
- Health insurance from Day 1
- MondayFriday, 9AM6PM
- Full training provided