Inside Client Partner Nordic (Swedish Speaker)

Inside Client Partner Nordic (Swedish Speaker)

Department: Infor Consulting Services

Employment Type: Full Time

Location: Barcelona

Description

As an Inside Sales Client Partner, you'll be at the center of the sales process between Infor Consulting Services and our valued customers, connecting with them through phone and web.

This is an exciting opportunity to join our fast-growing European ICS Sales team, where driven and ambitious individuals can truly make their mark in IT sales.

In this role, you'll craft customized solutions that meet our customers' business needs, while working closely with internal teams to ensure everything is accurately documented and follows company procedures. With a keen eye for detail, a proactive mindset, and a passion for problem-solving, you'll build a strong foundation for a rewarding career in technology sales.

Path to Success

• Gain a high-level understanding of Infor's portfolio and Services offerings.
• Master the internal tools needed to handle daily job tasks effectively.
• Build strong relationships with Field Sales, Inside Sales, Operations, and Legal teams.
• Take ownership of your pipeline - engage with customers and prospects and manage forecasts.
• Develop, present, and implement strategies for acquiring new business
• Conduct outbound outreach by cold calling and emailing prospective customers
• Expand your knowledge of products and industry trends.

Work with a mentor to set career goals for your future steps.

Key Areas of Responsibility:

• Focus on outbound activities to generate new business opportunities
• Bring creativity and vision to the sales process with a strategic approach.
• Leverage a range of communication channels (phone, email, social media, webinars) and sales productivity tools to effectively engage customers and prospects, nurturing leads and guiding them through the sales process to close.
• Continuously enhance your sales and product knowledge through training while deepening your expertise in specific industries.
• Strengthen customer relationships, securing commitments and ensuring all customer needs are identified and addressed.
• Develop and execute a tailored Sales Strategy to close identified opportunities and exceed individual targets.
• Handle small engagement orders to meet ad hoc demand, working with the resourcing team to ensure the right resources are scheduled and delivered.
• Follow company processes and use the appropriate tools to record, track, and report on opportunities, orders, and progress.
• Manage opportunities for primarily install-base customer and some new business, ensuring alignment with Infor's standard documentation and procedures.
• Run promotions and campaigns to build a sustainable pipeline for the business unit.

Must Have:

• Native Swedish speaker, High level of English (additional languages such as Danish, Norwegian or Finish would be a plus)
• Basic understanding of Services and/or Sales within the Technology sector
• Strong background in outbound activities to create sales opportunities
• Strong communication, organizational, and planning abilities
• Customer-oriented mindset
• Strong team collaboration skills with a proactive approach
• Proficiency in MS Office and other relevant software applications
• Compliance with company procedures, including the use of tools for tracking opportunities, managing orders, and reporting progress.
• Ability to build and nurture senior-level business relationships
• A high level of drive for individual success and perseverance, combined with a collaborative approach