Collections Specialist with Swedish

Company Description

We are in Business for People, empowering people in service organizations with innovative Enterprise and
Business software solutions. We've innovated and taken a new approach to delivering ERP that works for
people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions
empower people and deliver a better people experience so people can spend time on meaningful high value
work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers
and their people can thrive.

Job Description

Collections Specialist in our Team will be responsible for:

• Managing customer/account queries to ensure sales ledger balances are clean on customer account
• Stratifying collection activities to maximize cash receipts
• Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers
• Notifying of uncollectable debt risks & mitigate where possible
• Focusing on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accounts
• Investigating historical data for each debt
• Finding and contacting clients to ask about their overdue payments
• Taking actions to encourage timely debt payments
• Working very close to sales team to solve the disputes
• Identifying the queries and work on the resolution with billing
• Updating the accounts with records and collection efforts

Qualifications

• Degree in Business, Finance, Economics or similar preferred but not essential
• Desirable experience as collections specialist or inOrder to Cashprocess (2/3 years)
• Good problem solving and reasoning skills
• Excellent communication skills - Fluent Swedish and English
• Comfortable to work under pressure and with targets
• Good problem solving and reasoning skills
• Customer oriented
• Positive Thinking, willingness to learn and Team Player attitude required

Additional Information

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We're a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience,
and offering our own people a host of benefits and development opportunities. Grow with us!

At Unit4, we offer:
• a culture built on trust - giving you the freedom and autonomy to be successful,
• balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days
when the whole company can switch off and prioritize well-being,
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent
in the software industry,
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at
Unit4 to come together and engage in actions that benefit society and the planet,
• a safe and inclusive working environment - supported by our Employee Resource Groups, which are
open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and
People of Color at Unit4.