Swedish speaking customer service rep (Remote or office based with relocation package incl.)

Responsibilities

• Advising clients on various issues using email and voice support;
• Outbound calls to clarify information or provide feedback to clients/partners;
• Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
• Solving complex issues, claims, helping the client in solving a critical situation;
• Correct entry of information received from the client into the database.

Requirements

• Knowledge of the Swedish language (B2-C1)
• Knowledge of the English language (B2)
• To be both a sociable and friendly team member as well as an independent task performer
• To be fast and able to work in a dynamic work environment
• Multitasking skills

Company offers

• Remote selection process
• Great work conditions
• Corporate training for all new hires
• Additional health insurance after 6 months
• Active and fun corporate life throughout the year
• Career growth opportunities
• Rolling schedule (Mn-Sn)
• Opportunity to work either from our office in Vilnius or remotely from any city of Lithuania

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