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Customer Service Representative with Swedish - opportunity to work remotely from any city in the EU

Teleperformance Lithuania
Teleperformance Lithuania
Publiceringsdatum 29/06/2021
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Litauen, Vilnius
Bli en av de första att ansöka
“Teleperformance Lithuania” welcomes specialists with knowledge of English, Swedish, Portuguese, Italian, Russian, Dutch, Finnish and many other languages. We are looking for enthusiastic people with good communication skills who are motivated to provide qualified customer service and seek career opportunities. More than 95% of companies’ CEO began their career as customer service representatives. Responsibilities
  • Advising clients on various issues using email and voice support
  • Outbound calls to clarify information or provide feedback to clients/partners
  • Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation
  • Solving complex issues, claims, helping the client in solving a critical situation
  • Correct entry of information received from the client into the database.
Requirements
  • Knowledge of Swedish language (B2-C1)
  • Knowledge of English language (B2)
  • To be both a sociable and friendly team member as well as independent task performer
  • To be fast and able to work in dynamic work environment
  • Multitasking skills
We offer
  • Remote selection process
  • Great work conditions
  • Possibility to work remotely from any city in the EU
  • Corporate training for all new hires
  • Additional health insurance after 6 months
  • Active and fun corporate life throughout the year
  • Career growth opportunities
  • Salary increase after 3 months
  • Rolling schedule (Mn-Sn)
  Salary 1731-1901 eur/mon. gross   Teleperformance is the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition (Core Services), as well as with online interpreting solutions, visa application management services, data analysis and debt collection programs (Specialized Services). The Group operates 171,000 computerized workstations, with 300,000 employees across 420 contact centers in 80 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries. Fraud Warning: Teleperformance hiring managers only email addresses to contact you. If you receive emails from Teleperformance hiring managers from any other addresses or personal email accounts, please contact us.


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