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Swedish speaking Customer Service Agent

Language Matters
Language Matters
Publiceringsdatum 25/07/2022
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Nederländerna, Amsterdam
6 har ansökt

Looking for a job where you can start directly and work until the end of the year? Our client is active in the within the beauty/wellbeing industry and has a passion for creating unique experiences, but they cannot do that alone. They need you to join their team as a Swedish speaking Customer Relations Representative to help them provide the best service and experience to they customers during the peak season!

Your responsibility will include:

  • Supporting customers via email, social media channels and phone
  • Spotting sales opportunities, recommending the right products per case
  • You will help and interact, but also inspire and let your creativity out with the customers
  • Helping out colleagues and other ad-hoc tasks that can come up
  • About you:

    You are an independent but social person who can create the best customer experience without needing a script to do so. This role will require you to work from home, so you have a good comfortable (private) spot with a good internet connection to work from. You are available for minimum 20 hours per week and working in the evenings and/or weekends if needed is not a problem for you.

    — Please note that we are looking for local candidates only that hold the right to work–

    Profile:

  • Excellent skills in Swedish (C2-level) and English (C1-level or higher), both written and spoken
  • Previous experience in a customer service related position
  • Available for 20 – 40 hours to work with flexible availability (evenings and weekends for instance)
  • You are available to start in August, September or October and can work until the 31st of December (extension possible)
  • The role is remote (within the Netherlands!) but for training & laptop pickup you are available to come to their HQ in Amsterdam
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