Senior HPC Field Technical Support Consultant (Incl. Relocation support)

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act. Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life. Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. HPE has 60 000 employees worldwide with 100 of them in Finland. Our new innovative IT services organization is HPE Pointnext.  We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. HPE is currently looking for a Senior Level HPC technical consultant with a strong experience in HPC hardware/software and storage to be resident at our customer site in Kajaani in Finland to run the day to day support and manage a large scale HPC solution. Our customer is CSC (also known as Finnish IT center for science) based in Kajaani, Finland. This High Performance Computing specialized position requires in-depth knowledge of Linux, High Speed Networks and Parallel filesystems. The successful candidate will be part of a team responsible for performing hardware and software maintenance activities within strict Service Level Agreement (SLA) timelines. As well as the technical aspects of the position, the successful candidate will be expected to develop a trusted relationship with key customers in the region and be seen as an aid to them running a successful service.

Requirements:

• Educated to degree level, or equivalent, in a computer science or related discipline.
• An in-depth working knowledge of Linux and at least 3 years of HPC experience are required.
• The ability to perform hardware repairs on large scale compute and storage components are mandatory requirements.
• Extensive knowledge of massively parallel or SMP systems, file systems, SAN/NAS and networking is highly desirable.

Personal Attributes:

• The successful candidate will be enthusiastic, well organized and flexible. He or she must take an analytical approach to problem solving and will be fully committed to drive problems through to their conclusion.
• He or she needs to be a good team player and be committed to investigate and resolve complex problems as part of a wider distributed team.
• Excellent communication skills, both verbal and in writing, and the ability to stay calm and professional under pressure while working to strict deadlines is essential.
• Attention to details and excellent record keeping is required.
• The candidate shall be flexible and willing to travel when necessary and will participate in a 7x24 on-call rota as required.

Any additional Hardware and Software training requirements will be identified and suitable training and mentoring will be provided to enable the candidate to provide the depth of support required. If you'd like to be to work on Europe’s largest Supercomputers, please apply. We are happy to consider candidates outside of Finland if they are prepared to relocate to Kajaani (https://www.visitkajaani.fi/en/home/). Join us and make your mark!

We offer:

• A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.