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Senior Customer Service Rep. - Swedish Speaking - Maternity

BP Business Service Centre Kft.
BP Business Service Centre Kft.
Publiceringsdatum 13/09/2022
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Ungern, Budapest
3 har ansökt

Description

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.  In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?Join our Global Business Services function Team and advance your career as an Customer Service Representative – Swedish Speaking!Maternity cover Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.In this role You will: maintaining customer and material master databaseentering customer orders and following them upmanaging customer requests and querieslogging, assigning, tracking progress of complaints & claims from receipt to completioninteracting with customers and stakeholders in a professional, friendly and efficient mannerfacilitating the invoicing process

Requirements

We have the following requirements:fluency in Swedish (English language knowledge is an advantage)customer oriented approachflexible, motivated personalityrelevant experience in the field of Customer Service or in SSC environment is an advantage

Offer

At bp, we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valuedPossibility to join our social communities and networksChill-out and collaboration spaces in a stylish office environmentLearning opportunities, other development opportunities to craft your career pathDifferent bonus opportunities based on performance, wide range of cafeteria elementsLife & health insurance, medical care packageCompany laptopPhone for private usageOpportunity to work from home: up to 2 days / week based on team agreementbp Hungary won the Most Attractive Employer 2021 Award, based on the PwC annual research. Come and join us!

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