Phone Support Agent (Swedish Speaker, Night Shift)

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

Are you fluent in Swedish and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at BrainRocket in Warsaw!

Your Shift

Working Hours: 23 PM - 09 AM (Night Shift)

Main Responsibilities:

• Helping customers via phone, email & live chat - mostly in Swedish
• Solving inquiries with care, precision & a human touch
• Understanding client needs & recommending smart solutions
• Going above & beyond to wow our customers
• Collaborating with your team to improve how we do things

Requirements:

• Fluent in Swedish & English (written + spoken)
• A go-getter who thrives on helping people (and enjoys a bit of sales too!)
• Excellent communication & problem-solving skills
• Detail-oriented with a proactive attitude
• Experience in customer support? Even better!

Why join us? We offer:

• 20 / 26 days of vacation per year
• 6 days of sick leaves without document required
• Medical insurance for you and your partner
• Sports package
• Birthday, wedding, and newborn gifts
• Languages classes (partially paid by the Company)
• Career growth opportunities
• International corporate parties, great team-building events and activities

Bold moves start here. Make yours. Apply today!

By submitting your application, you agree to our Privacy Policy.