(Junior) Customer Account Associate with Norwegian or Swedish (f/m/d)

Siemens Financial Services GmbH will establish a Shared Service Center (SSC) in Warsaw. The Customer Account Associate with Norwegian or Swedish supports the financial operations of our European business units by ensuring accurate processing of customer payments and refunds. Based in our Shared Services Center this role involves daily interaction with international teams and requires a service-oriented mindset.

You'll create impact by:

• Allocating incoming payments to the correct customer accounts and invoices across European markets
• Investigating and resolving unallocated cash by liaising with customers and business partners in different countries
• Processing customer refunds in accordance with company and local regulatory requirements
• Recording all incoming payments accurately and resolving discrepancies
• Preparing and executing domestic and international bank transfers in multiple currencies
• Supporting the preparation of bank account top-ups and payment list submissions
• Submitting payment lists for approval and ensuring timely execution via electronic banking platforms
• Assisting in resolving rejected transfers and verifying payment statuses
• Providing transfer confirmations to internal and external stakeholders
• Supporting communication with European banks regarding payment issues

Your defining qualities:

• 1 - 3 years of experience in a finance or accounting role, preferably in an SSC or international environment
• Familiarity with European banking systems and financial software
• Good communication skills in English and Norwegian or Swedish
• Bachelor's degree or equivalent in Finance, Accounting, or a related field
• Strong organizational and communication skills
• Attention to detail and ability to work in a fast-paced, multicultural environment

What will you gain by joining us?

Impact: We create projects that matter to people, the environment, and the future. Our work genuinely transforms reality, offering opportunities for interesting tasks and a real influence on business

Employment in an international organization that is a global leader in its industry and holds a stable position on the market

A positive atmosphere and a culture that fosters a sense of belonging: we build partnership-based relationships founded on trust, responsibility, and respect. When you encounter a challenge, you can count on support and help

Professional development: opportunities to grow across various roles and projects, as well as access to a rich selection of e-learning courses (including LinkedIn Learning, Coursera, Harvard Business Review)

Our benefits:

• 2/3 days of remote work
• Additional paid days off
• A lunch card with a fixed monthly amount
• Through the Employee Assistance Program, you and your loved ones can access free psychological support, psychotherapy, coaching, as well as legal and financial consultations
• Employee Pension Program (PPE): Siemens covers 100% of the basic contribution
• Share Purchase Program
• Medical care, life insurance, Multisport card

Please send your CV in English.

Siemens is an Equal Opportunity Employer

If we all thought the same way, we would never create anything new. We know that by creating a diverse work environment, we have a real impact on the success of our company, so we encourage you to apply for Candidates from different backgrounds (with different experiences and approaches). By creating a friendly and open work environment, we take care to support the culture of diversity at every stage of our activities. All applicants will be assessed in terms of their competences, knowledge and skills.

Join us and be yourself!

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